F.A.Q.

While we don’t have our own retail shop open to the public, we proudly work with a network of trusted stockists across the UK.
If you’re a private customer looking to try our pastries, just get in touch with your location, we’ll be happy to direct you to the nearest retailer.

Private Customers:
Email us with your location, and we’ll let you know the nearest stockist or distributor where you can find our pastries.
Shops & Distributors:
Contact us at enquiries@disantoandfamily.com or call +44 01892 487808.
You can also complete the New Account Form in the Trade section of our website menu.

It depends on your location. In some areas, we deliver weekly with no minimum order.
In others, a minimum may apply.
Please contact us with your location and we will ll advise accordingly.
We also work with distribution partners and can direct you to the most suitable option.

We deliver most orders by our own van to ensure your pastries arrive in perfect condition.
For larger wholesale orders, we use a courier with pallet shipping, carefully packed to prevent any damage in transit.

Yes, all of our packaging is 100% recyclable.

We offer our pastries in two formats: Single retail packages
(ideal for deli shops) and 1kg or 1.2kg trays, perfect for coffee shops, restaurants and
catering services

Each box contains 6 single retail packages.

As an artisanal product, quantities may vary slightly, but here’s a general guide for our kg trays:

Classic Cannoli (1200g):
28–30 pieces
Modern Cannoli (1000g):
30 pieces
Modern Cestini (1000g):
36 pieces
Aragostine (1000g):
32–34 pieces
Barchette (1000g):
30 pieces
Gluten-Free Cannoli (1000g):
32–34 pieces

Please note that due to the handmade nature of our pastries, exact counts may vary slightly.

Yes! We can work with you on customised solutions and private label packaging.
Please get in touch to discuss your needs.

Storage:
keep at room temperature. In hot weather, refrigerate to maintain quality.
Display:
use a glass cabinet, dome, or cake stand, away from direct sunlight.
Serving:
best enjoyed at room temperature.
Presentation Tip:
a light dusting of icing sugar adds extra appeal.
Leftovers:
Store in an airtight container or wrap overnight.
Shelf Life:
Unopened trays: up to 8 months.
Once opened:
Up to 12 days if stored correctly;

some items may last longer

We do not sell directly to private customers.
However, if you are a consumer interested in our pastries, please email us with your location and we will let you know your nearest stockist.

Yes, we do!
Please contact us to arrange delivery in your area.

A new line of gluten-free line of cannoli is coming soon in the following flavours:
Lemon, Hazelnut and Pistachio.

Please contact us directly or complete the form in the “Trade” section of our website.

Our pastries have a shelf life of 6 to 8 months, depending on the product.

You can reach us by email at enquiries@disantoandfamily.com or call us at +44 01892 487808.

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Yes! Our pastry chefs love crafting special recipes for occasions like Easter, Christmas and other festive seasons.
To stay updated on our latest creations, be sure to sign up for our newsletter.